City of San Antonio
CIty of San Antonio - Emergency Operations Center
Challenge
When a public bond issue was passed in 2003 for a new, joint-use
Emergency Operations Center (EOC) in San Antonio, the challenge was to create a
state-of- the-art facility that was prepared to respond to catastrophic,
all-hazard events while allowing for the seamless integration and operation of
previously independent city, county, regional, state and federal emergency
management personnel.
Solution
The City Of San Antonio, turned to MCA Communications to integrate
leading edge digital media and collaboration technology that would be reliable and
simple to use.
As a secure command and control center, key features include a
central command operations space for 15 emergency support functions with more
than 100 participants, an emergency planning/policy room that can accommodate
25 participants and 32 support personnel, a media briefing room, administrative
and support space. The collaboration technology was designed to allow the City
to of San Antonio to collaborate in real time across several departments within
city as well other EOC’s in the surrounding city’s.